Terms and Conditions

2. Company Information

SIPP LONDON LTD is a modern hospitality business located at:

SIPP LONDON LTD
22 Villiers Gardens
London
England
E20 1GW
United Kingdom

We operate unlicensed restaurant and café services in the UK, providing a comfortable setting for casual dining, coffee breaks, light meals, and social gatherings. Our website is designed to help guests explore our menu, discover our dishes and drinks, understand our venue atmosphere, and make reservation enquiries.

3. Acceptance of Terms

By browsing our website, submitting a reservation request, or making an enquiry through any form provided on sipp-london.site, you confirm that you:

• Have read, understood, and agree to these Terms and Conditions;
• Are at least 18 years old, or have permission from a parent or guardian if you are under 18;
• Have the authority to enter into a booking or enquiry on your own behalf or on behalf of any party you represent.

If you do not agree to these Terms and Conditions, you must stop using the website immediately and refrain from submitting any information through our online forms.

4. Services Overview

SIPP LONDON LTD offers unlicensed café and restaurant experiences in London, including:

• Casual dining in a relaxed, stylish environment;
• Light meals, snacks, and seasonal dishes;
• Coffee, teas, soft drinks, and other non-alcoholic refreshments;
• Spaces for informal social gatherings and meet-ups, subject to availability.

Specific details of our offerings, such as featured items and guest experiences, may be presented across our Menu, Dishes, Drinks, Guest Journey, and Testimonials pages. The information on these pages is provided to help you plan your visit and understand what to expect, but is subject to change at our discretion.

5. Reservations

Guests may submit reservation requests or make enquiries through the online forms available on our Reservations or Contact Us pages.

By submitting a reservation request, you acknowledge and agree that:

• All bookings are subject to availability and are not confirmed until you receive explicit confirmation from us by email or phone;
• We may contact you using the details you provide in order to clarify or confirm your enquiry or reservation;
• We reserve the right to decline, modify, or cancel any reservation request that cannot be accommodated.

For time-sensitive or urgent enquiries, we encourage you to contact us directly using the phone number provided on our website.

6. User Responsibilities

When using our website or submitting a reservation or enquiry, you agree that you will:

• Provide accurate, current, and complete information, including your contact details and any relevant booking information;
• Promptly update us if any information you have provided changes or becomes inaccurate;
• Use our forms and communication tools only for genuine enquiries or reservations related to our services.

You agree that you will not:

• Use the website in any way that is unlawful, fraudulent, or misleading;
• Attempt to interfere with the proper functioning or security of the website;
• Send spam, unsolicited marketing, or any harmful content through our forms or contact channels;
• Impersonate another person or misrepresent your affiliation with any individual or organisation.

We reserve the right to restrict or terminate your access to our website if we reasonably believe that you have breached these User Responsibilities.

7. Website Content and Intellectual Property

All content on sipp-london.site, including but not limited to text, copywriting, photographs, graphics, branding, layout, design, and underlying code, is the property of SIPP LONDON LTD or is used with appropriate permission or licence.

Unless expressly permitted in writing by us, you must not:

• Copy, reproduce, distribute, modify, or adapt any part of the website or its content;
• Use any content from our website for commercial purposes, marketing, or publication;
• Remove or alter any copyright, trademark, or proprietary notices contained on the website.

Limited personal use of the website, such as viewing pages, printing a single copy for your records, or bookmarking sections for reference, is permitted provided that you do not remove or obscure any proprietary notices and you do not use the material for commercial gain.

8. Limitation of Liability

We make reasonable efforts to ensure that the information presented on sipp-london.site is accurate, up to date, and helpful for guests planning a visit. However, to the fullest extent permitted by law:

• We do not guarantee that the website or any content on it will be free from errors, omissions, or interruptions;
• Menu items, prices, opening hours, and services described on the website are subject to change and may differ slightly from what is available on the day of your visit;
• We are not responsible for any loss or damage arising from your reliance on information contained on the website or on any third-party websites linked from it.

Links to external websites are provided for convenience and information only. We have no control over, and accept no responsibility for, the content or policies of any third-party websites.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Privacy and Data Protection

We are committed to protecting your privacy and handling any personal information you provide to us in a lawful and transparent manner. When you use our website or submit a reservation or enquiry, we may collect and process certain personal data, such as your name, contact details, and booking preferences.

For detailed information about how we collect, use, store, and protect your personal data, as well as your rights under applicable data protection laws, please refer to our Privacy Policy.

By using our website or providing personal information, you acknowledge that your data will be processed in accordance with our Privacy Policy and, where applicable, our Cookie Policy.

10. Cancellations and Changes

Reservation cancellation terms, any applicable timeframes, and options for amending bookings will be communicated to you at the time of booking, either on the Reservations page, in follow-up emails, or during direct communication by phone.

In general:

• You should contact us as soon as possible if you need to cancel or change your reservation;
• We will make reasonable efforts to accommodate changes, but cannot guarantee that all requests can be fulfilled, particularly during busy periods;
• Any special arrangements or group bookings may be subject to additional or different cancellation terms, which will be communicated at the time of booking.

For urgent changes or cancellations, please refer to the contact details provided below or on our Contact Us page.

11. Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales.

You and SIPP LONDON LTD agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or your use of the website.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions or your use of our website, please contact:

SIPP LONDON LTD
22 Villiers Gardens, London, England, E20 1GW
Phone: +447346372079
Email: [email protected]

You may also reach us via the enquiry forms available on our Contact Us and Reservations pages.